Communication Etiquette within a Franchised Business Essay

Communication Etiquette within a Franchised Business - Essay Example I decide to discuss business etiquette in business particularly in franchised business since communication is very crucial in any form of business. Additionally, the way that communication is done is even more important and it determines how well the employees and the clients relate to each other. This paper focuses on the different communication etiquettes used in the business field particularly in franchised business spread across different nations. While doing business it is critical that the persons involved be in a position to communicate appropriately irrespective of their differences in culture and language. Being from different culture results in differences in mannerisms thus the need to have specific etiquettes to govern how business is conducted. Over the recent past, there has been great demand for development of communications skill particularly in the franchised businesses. This is due to the need to optimize business operations. Business franchising has become a common phenomenon over the recent past. However, most franchise business end up collapsing as soon as they are formed, which is mainly due to lack of or poor communication. Etiquette entails making other people feel good and appreciated, which is crucial in business set up (Chaney & Martin, 2007). Communication in business settings takes different forms. The forms include written documents such as letters and memos. Additionally, communication may involve phone calls, video conferencing, or through emails. Moreover, social media has become a means of communication that franchised business are increasingly adopting (Martin & Chaney, 2012; Chaney & Martin, 2007) Communication using emails and letter is governed by some basic rules, which are considered the etiquette. Letter writing is quite a common communication strategy between businesspersons. The way a letter is structured and the language used demonstrates ones communication skills. Errors such as undated letters as well as spelling mi stakes portray negative aspects about one’s communication skills. The letters should also be clear and specific without any jargon. Letters and emails should also be standard. This can be made possible by designing a specific template. The template can be modified to suit different purposes (Brookins, 2012; Thompson, 2011). Communication and Etiquette Communication is the process of encrypting and conveying a message to an individual or group of people. There are different ways of communicating in business setup, which may include body language, verbal or written means. The etiquettes may vary in different parts of the world and is mainly determined by the culture of the people doing business. However, there are certain conducts that are considered common in the business field and are crucial for the success of any business. Communication etiquette is very crucial in franchise business since this kind of business is often spread worldwide across different cultures (Fox, 2008) . Since communication is one of them most crucial aspect of doing business, it is important to practice good communication for effective business transactions. Good business etiquettes entails respecting and adhering to other people’s cultures in addition to being courteous to colleagues and other stakeholders. Good business e